This course is designed to meet the following objectives:

- How to communicate with clarity and conciseness
- How to organize your ideas for impact
- How to set the appropriate tone and style to suit your audience
- How to use meta-communication to set a firm foundation for your electronic communication
- How to construct your message so as to save reading time for others
- How to properly use CC, BCC and To functions
- How to properly construct subject lines so as to help you and your end-user

*Participants are required to bring 5 recent e-mails that they’ve written to the class. These e-mails may be subject to group review

"The best decision I ever made was to hire you!"
Jim Numan
Progress Energy

"The feedback we have received has been outstanding. On a scale of 1 to 6, ratings were perfect in every category. Congratulations on an outstanding job. You were key to our program's success. "
Erin K. Benitez, CAE
Executive Vice President
Puerto Rico Hotel & Tourism Association

"Dr. Gaddis is wonderful - she provides valuable information that employees at all levels can use. Her seminars are truly motivating, and she has a warm, personal style of presenting that is well-received by everyone."
April Canik, IABC/Houston

Contact Dr. Gaddis today to schedule this workshop for your business, association, or university.