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The Power of Influence:
Communication Tools to Effectively Persuade Others

“You can always get what you want if you will simply help enough people get what they want.” -- Zig Zigler

This class will help participants use the power of influence to communicate their ideas with peers and upper-management.

This presentation includes:

- How to Define Influence
- 6 Steps Necessary for Any Major Change
- How to Determine Someone’s Level of Buy-in and Understanding
- How to Clarify What You Want and the Outcomes You Seek
- Selecting the Best Method of Communication
- How to prepare an effective opening Statement
- How to Use Meta-communication to Set a Firm Foundation for Understanding
- Words to Use/Lose when Persuading Others
- What to Do When You’re Stuck
- How to Use Phrases that Bridge You to Success
- How and When to Use Direct vs. Indirect Communication

"We appreciate the energy you put into the presentation to make it so relative and informative for our cooperative employees. Your ability to blend humor and practical information is phenomenal. You were a "big hit!"
Audrey Williams
Manager of Training and Development
North Carolina Association of Electric Cooperatives, Inc.

"Your level of energy brought life to the subject matter and revived my interest in doing the quality of work which I feel I am capable."
J.P. Walker, Harris County

"You delivered what you promised -- skills we could use immediately to improve our communications at work and at home -- with laughter and energy. Your powerful message about ego boosters and ego busters evoked an introspective and touching response."
William A. Brooks, County Administrator, County of Lexington

Contact Dr. Susanne Gaddis today to schedule this workshop for your business, association, or university.