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For Email Marketing you can trust
Listening
Skills: Listening With Your Eyes and Ears | ||||||||||||
| Recent research indicates the average
person only remembers about one-quarter of what he or she hears. Further,
studies have shown that poor listening skills are often the cause
of mistakes and problems that cost organizations more than $1 billion
a day.
This interactive “ears-and-eyes-on” presentation is designed to strengthen the listening skills of participants by providing them with “tips and tools” to help them in their everyday interactions with others. |
 "One
of the most valuable gifts we can give one another is to listen."
"Thank
you so much for your wonderful presentations this week. The paralegals
were disappointed that the time passed so quickly. We all learned
more about ourselves and how to communicate positively with others-at
home and work. You made such a positive impact on us and we are
very grateful!" "Dr.
Gaddis' techniques for effectively listening and motivating others
were put to immediate use by our staff. In fact, the interaction
in her seminar helped our employees get to know each other and establish
new friendships. Personally, her seminars have helped me in teaching
classes I hold for our company - she has a terrific effect on people."
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This presentation includes: - Common listening blocks and ways to overcome
them
- Common listening misconceptions - The difference between real and pseudo listening - How to use “clarifying statements” to create a healthy communications climate - Listening with your eyes (listening to body language) - Recognizing when you have someone's interest - Recognizing when someone agrees/disagrees with you - Detecting lying behavior - Handshakes (how to tell if you have the upper-hand) - Using "encouraging skills" to "pull more talk" from another person - Using listening techniques to build bridges not walls - Providing effective feedback
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Free Gifts | Articles | Products | Marketing Kit | Keynote | Executive Coaching 
Susanne Gaddis,
Ph.D.-The Communications Doctor118 Pinoak Court, Chapel Hill, NC 27514 Phone: (919) 933-3237 Cell: (919) 672-1755 gaddis@communicationsdoctor.com © Copyright 2007-Susanne Gaddis, Ph.D., All rights reserved. |
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